In addition we offer FREE DELIVERY for customers on orders on a 5-7 days delivery service (conditions apply). For our EU customers we use DPD and Parcelforce Worldwide for deliveries. These carriers provide effective track and trace delivery service to all countries within the EU.

Last Order Dates

We want to help you plan your Christmas. As such, for UK deliveries, we will guarantee that you receive your orders, if placed by the dates below:

Before 2pm on Friday 18th December – UK Standard Delivery (£5.95 PER ORDER)

For Non-UK Destinations, please see below (all orders need to be placed by 2pm on these dates):

18th December
Guernsey
Jersey
Ireland

Belgium

17th December
Luxembourg
Netherlands
France
Germany

16th December
Switzerland
Denmark
Monaco
Austria

15th December
Spain
Czech Republic
Portugal
Poland
Slovakia
Hungary
Italy

14th December
Sweden
Finland
Estonia
Latvia
Lithuania
Slovenia

13th December
Norway
Romainia
Serbia

All Non-UK Order will be subject to our payment checks

Next Day orders placed before 2pm on Thursday 24th December will be delivered on 29th December. Orders placed after the above dates will be processed and shipped from 29th December and will be delivered within our normal time-scales. Please consider the New Year’s Day Bank Holiday when placing your order.

You will only receive your purchase on a Saturday if you have paid for (and are eligible for) Saturday Delivery.

Please note: Next Working Day delivery does not include Saturday delivery. If no one is available to sign for the goods, the courier will leave a card with details of the phone number to call to arrange another delivery.

UK Mainland & Free Delivery Exceptions

These rates exclude deliveries to Scottish Highlands & Isles. N.Ireland & BFPO Addresses. In addition Free delivery is NOT available to the following postcodes:

AB31, AB33-45, AB 51-56, HS 1-9, IV 1-28, 1V 30-32, IV 36, IV 40-49, IV 51-56, IV 63, KA 27-28, KW 1-17, PA 20-38, PA 41-49, PA 60-78 , PH 19-26, PH 30-44, PH 49-50, TR 21-25, ZE 1-3, All BT, All GY, All JE, All IM

Our couriers will try to deliver to you or your next door neighbours to obtain a signature. If no one is available to give a signature they will put a card through your door to let you know where your parcel is and they will state that they have attempted delivery and will try again on the next working day (not Sat/Sun). If you call the number on the card, the couriers will arrange re-delivery on another day convenient to you; you can also arrange to collect your parcel from the depot if you prefer.

We are not obliged to supply the goods until we have confirmed acceptance of your order. All products are supplied subject to availability. In the event that we are unable to supply any item ordered, we will inform you as soon as possible. All images of product on this site are for guidance only.

All prices include VAT at 20%.

If you purchase an item from us that for any reason fails to give you complete satisfaction, you may return it to us for an exchange or refund as long as it is new and unused and in it’s original packaging.

Refunds will be applied based on the original method of payment. This guarantee must be exercised within 14 days of your receipt of the merchandise. Proof of purchase will be required.

Full refunds for faulty goods will be given as long as no signs of misuse can be seen.

Unwanted items that are returned, will receive a full refund less the cost of postage. Our postage charges are £10.00 to Mainland UK, and £16.00 for N.Ireland, Highlands of Scotland, and offshore Isles.

If for any reason you decide to return an unused or faulty item, please send to the address below. On receipt of the goods we will exchange, credit or refund which ever is your preference.

Please include a covering note with your name, address. Please explain the action you would like us to take. We can accept no responsibility until a member of our staff has signed for receipt of the goods

Returns Department
Golf Direct
Cleveland House
116 Cleveland Street
Birkenhead
CH41 3RB

If you send a product back for an exchange, we may charge you for shipping the new product back to you.